Iberplancha in Sant Just Desvern, Spain, has become the first bodyshop to implement the X-Ray Repair Planning process developed by PPG MVP BUSINESS SOLUTIONS®.
Enric Martín, manager and owner of Iberplancha believes that constant innovation along with putting the customer first is key to maintaining a competitive advantage. Iberplancha’s commitment to going the extra mile is demonstrated by the range of additional services it offers to its customers including its premium car collection and substitution service, which operates throughout the Barcelona’s metropolitan area. The bodyshop also offer customers convenient digital quotations, accurate loss adjustment surveys and clean every car they repair.
Enric first called on the support of our MVP Business Solutions team for advice on improving the Iberplancha service even further and increasing repair capacity. After completing an initial learning module on Lean Manager Training, Enric signed up for our Rapid Improvement Workshop.
The RIW workshop began with four days of intense training on Lean Six Sigma Methodology. Following this, local MVP consultants delivered on-theshop- floor training to guide Enric and his employees through the implementation of X-Ray Repair Planning. X-Ray is a key front-end process forcreating continuous repair flow througha collision repair centre. It helpsbodyshops to identify ways of workingmore efficiently by eliminating day-todayobstacles and unnecessary delays.
It is estimated that the improvements resulting from the X-Ray Repair Planning approach will enable Iberplancha to take on an additional 1000 repairs per year.