Satisfied customer, guaranteed loyalty
Meeting the customer’s expectations is the obvious goal of any professional business with the objective of creating a lasting relationship.
To addres this, MVP offers you the Customer Satisfaction Index a web-based survey which can be shared easily and quickly with your customers. You will have the possibility of knowing your customer viewpoints, opinions and their level of general satisfaction.
With MVP CSI you have a new opportunity to build customer loyalty strategies that put your business‘s growth within your reach. Your customers are your business. If you know what they think, you've got a winning hand. Use it!
Managers willing to “hear” the voice of their external customers
Optimum business development
Increased customer loyalty