One Visit Survey Q1 2024

What does the local technicians say on OVM in compare to standard system? * Overall feedback

Much Better
Better
Same
Worse
Much worse

How does the local technicians and sales see the opportunities on new wins with One Visit? *

Much Better
Better
Same
Worse
Much Worse

What is the reason the local technicians and sales see the opportunities on new wins? Why? *

Is there any things that is complex when presenting OVM in a demo? *

Is mix ratios easy to adapt and identify depending on color types (Met, High Chroma, Solid, 3CT)

YES
NO

If you answered No on Mix ratios, please explain

Is the ST and HD version used according to TDS? (low and high RH) *

YES
NO

If only using one (ST or HD) - Why?

Does both ST and HD version fit for all repair sizes? *

YES
NO

If No - Why

Color matching vs. STD system *

Much Better
Better
Same
Worse
Much Worse

Color matching vs. STD system same pending on color types ? Is the match good for blend like STD system

YES
NO

If No - What colors are more critical ?

If color matching is considered worse. Why? "Edge to edge" - "Spectro reflectance" - "Visual ID" What is the color match rated from? Local spray out, "Edge to edge", "Spectro reflectance", "Visual ID" etc.

What is the perfered color tool used? *

Does OVM fit into current spraygun set-up? (Customer/End-user) *

YES
NO

If No - Why?

Overall, is blend processes and appearance well working? *

YES
NO

If No - What colors are more critical for blending ?

Is wet bed generally used for blend process (all colors)? *

YES
NO

Any comments on Blend Process? (Or if doing it different than TDS)

What flash off process is recommended when presenting to prospect customers? *

Is blowing process(Hand held) avoided? *

YES
NO

Any issues faced in flash off process? (Equipment, defects etc.) *

Any issues faced in general - All parameters *

Any input or ideas for process improvement? *

Is QMR/QFA used on the field with good feedback ? If too soon, do you expect it will be used with OVM ? *

Your overall view on OVM? * Is OVM what you needed to success or "Just Good to have"